Privacy policy

Collection Printing Atelier respects your privacy and handles personal information in line with Canadian privacy law (PIPEDA and applicable provincial laws, including Québec's Law 25 where relevant).

Information we collect

• Account data: company name, email address, sign-in details.
• Order data: end-customer names and shipping details sent by your stores.
• Files: designs and artwork you upload for printing.
• Technical data: essential cookies and logs needed to run the service.

How we use it

To provide the portal, produce and ship orders, bill merchants, check print quality (including AI-assisted review) and provide support. We do not sell personal information.

Sharing

We share data only with service providers needed to run the platform (hosting, authentication, AI analysis, carriers), under confidentiality obligations.

Retention & security

Data is kept while your account is active and as required by law. Files are stored in private, access-controlled storage.

Your rights

You may request access, correction or deletion of your personal information by writing to our privacy officer via collectionprintingatelier.com/contact.